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Returns & Refunds
There are no fees to refund a charge, but the fees from the original charge are not returned.
There are no fees to refund a charge, but the fees from the original charge are not returned.
See lessReceiving Payouts
In order for you to receive funds, we arrange payouts to your bank account. Payout availability depends on a number of factors such as the industry and country you’re operating in, and the risks involved. When you start processing live payments from your customers , you won’t receive your first payoRead more
In order for you to receive funds, we arrange payouts to your bank account.
Payout availability depends on a number of factors such as the industry and country you’re operating in, and the risks involved. When you start processing live payments from your customers , you won’t receive your first payout until 7–14 days after receiving your first successful payment. The first payout usually takes a little longer in order to establish the account. Processing subsequent payouts then happens according to your account’s payout schedule.
You can view a list of all of your payouts and the date that they are expected to be received in your bank account in the Dashboard.
eg. Payouts arrive in your bank account on a 3-day rolling basis. Or you can opt to receive payouts weekly or monthly in your account.
See lessShare your Social Wallet with a QR code
Your QR Code is what will allow any mobile device to pay you in just one click. • Your Personal QR Code will be send to your email. eg. Add your Mobile Wallet QR Code to your Business Card. • Scale your business on all your business cards, flyers, posters, social feeds, websites, articles, etc…
Your QR Code is what will allow any mobile device to pay you in just one click.
• Your Personal QR Code will be send to your email.
eg. Add your Mobile Wallet QR Code to your Business Card.
• Scale your business on all your business cards, flyers, posters, social feeds, websites, articles, etc…
See lessActivate Social Wallet
Register an account first to open a Social Wallet. This is needed to Top-Up and receive all your mobile payments in your chosen currency. First select your currency in which you want to accept payments: USD ($) EUR (€) GBP (£)
Register an account first to open a Social Wallet. This is needed to Top-Up and receive all your mobile payments in your chosen currency.
First select your currency in which you want to accept payments:
Share your Social Wallet with a Link
Your Personal URL is send to your email after registration. eg. Add your Social Wallet URL to your Social bio. • Scale your business on all your social channels, feeds, websites, articles, blogs, etc… Don’t miss a chance to add your Mobile Wallet into a Social Media bio. There is a special section iRead more
Your Personal URL is send to your email after registration.
eg. Add your Social Wallet URL to your Social bio.
• Scale your business on all your social channels, feeds, websites, articles, blogs, etc…
Don’t miss a chance to add your Mobile Wallet into a Social Media bio. There is a special section in which you can write a link of your brand’s webpage or your blog. Actually, this is the only one opportunity how you may add a clickable link on your profile which will drive traffic & potential customers. Before adding your link, it is suggested to write an attractive call-to-action. In this way you will cause bigger interest and encourage people to click on this link.
“Imagine what you can accomplish with Social Media accounts which have 10,000 or bigger amount of followers.”
See lessHow does Buyer Protection work
Contact the seller If your order hasn't arrived within the promised time, or isn't as described - contact the seller. Most sellers are happy to quickly resolve any issues. Open dispute to make a refund If you were unable to resolve the problem with the seller, you can submit a refund request by openRead more
Contact the seller
If your order hasn’t arrived within the promised time, or isn’t as described – contact the seller. Most sellers are happy to quickly resolve any issues.
Open dispute to make a refund
If you were unable to resolve the problem with the seller, you can submit a refund request by opening a dispute. Here, you can formally discuss solutions with the seller.
Escalate dispute to Mobile Media
If you are not satisfied with the seller’s solutions, you can escalate the dispute to us. We will mediate between you and the seller to resolve the problem.
See less